AMENDMENTS BY YOU: If, after service vouchers have been issued, you wish to change your holiday arrangements we will do our utmost to make these changes. Any change to an itinerary prior to receipt of your final payment will be treated as an amendment. Depending on the amount of work involved, each change will incur an amendment charge which will not exceed 20.Usd per person, in addition to any further costs or charges that we incur from our suppliers in making the alteration. If full payment has already been received amendments are treated as cancellations and the cancellation charges detailed below will apply. Please note that some suppliers, in particular airlines, do not allow a name change and may consider this as a cancellation and re-booking with a 100% cancellation charge.
CANCELLATIONS BY YOU (Flights)
Should you for any reason have to cancel your booking / bookings you must give us a written notice of cancellation signed by the person who originally made the booking.
CANCELLATIONS BY YOU (Services other than Flights)
Should you for any reason have to cancel your booking/ bookings you must give us written notice of cancellation signed by the person who originally made the booking. Cancellation charges are dependent on the supplier’s terms and conditions vary accordingly. These charges vary according to whether you have booked a package or other travel arrangements.
CANCELLATION POLICY FOR TRAVEL PACKAGES;
• After deposit payment - Prior to 30 days: is subject to a cancellation fee of %10 of the confirmed travel package total
• 29-15 days: is subject to a cancellation fee of 20% of the confirmed travel package total
• 14-10 days: is subject to a cancellation fee of 30% of the confirmed travel package total
• 9-5 days: is subject to a cancellation fee of 60% of the confirmed travel package total
• 4-2 days: is subject to a cancellation fee of 90% of the confirmed travel package total
• Less than 48 hours - to first service date: is considered as full no show and and total amount is forfeited
Please also note that there will be no refund of any unused component during your holiday.
Travel Atelier, highly recommends that you purchase a travel insurance from your home country for your travel package. Travel insurance can further protect you in the event of cancellation due to unforseen occurrences.
CANCELLATION POLICY FOR HOTEL ACCOMODATIONS ONLY;
Hotel Cancellation policies are applicable
CANCELLATION POLICY FOR FLIGHT RESERVATIONS ONLY;
Once the tickets issued, in case of cancellation of the reservations, airline's ticketing charge and Travel Atelier service charge & airlines ticketing charge is forfeited and rest amount is refunded unless its a promo-ticket. Travel Atelier informs you about the type of ticket at the time of booking.
With the promo tickets, in case of cancellation, full amount is forfeited.